|Motion Flow Control Products, Inc, (MFCP, Inc.) is a Master Distributor for Parker Hannifin (One of the largest in the U.S.), spread across 27 locations and 9 states in the western United States, with 300+ employees. Learn more about MFCP by visiting us at www.mfcpinc.com
Position Summary: The Management (Trainee) will be a learning focused position. The training will focus on building and maintaining a customer base through direct sales initiatives while developing and maintaining positive relationships. There will also be a heavy focus on learning all aspects of customer service for both inside and retail sales and all aspects of a warehouse operations.
|In this role you will learn how to:
Cold-call on new potential clients. Develop and maintain customer relationships with current and potential accounts. Apply creativity to solve problems. Develop, maintain and share product knowledge. Demonstrate new products, enter quotations. Continually increase/maintain profit levels. Sell products to new accounts. Develop and coordinate target accounts for branch. Address and resolve all customer requests, complaints and objections with a positive and creative approach. Interview, hire and manage, coach, mentor, train, and support all direct reports. Manage margins and costs to achieve net profitability goals. Learn to provide user support and solutions for our ERP system (Prophet 21). Develop and implement programs to meet customer requirements. Assist in managing supplier relationships. Provide customer support with technical product information and preparing thorough and accurate quotes, order acknowledgements, samples, and supporting sales literature. Generate and maintain accurate required documentation, including quotations. Promote employee teamwork and motivation, including employee recognition. Develop ideas that help MFCP improve customer service, systems and procedures.
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice
|Bachelor's degree or working towards a degree. MFCP offers Tuition Reimbursement. Excellent written & oral communication and strong relationship building skills required. Detail oriented with solid organizational skills and the ability to prioritize and multi-task. Solid computer skills including use of MS Office (Word, Excel & Outlook), with a willingness to learn new software programs. Experience with Epicor Prophet 21 a plus. Must be a good listener with above average reasoning ability and make minimal mistakes. Must be a good learner whom can assimilate product knowledge and skills as they are presented. Must be able to work with a wide variety of people and personalities. Valid driver’s license and acceptable driving record.